How do organizations measure employee satisfaction?

Organizations measure employee satisfaction primarily through surveys, focus groups, and feedback systems because these methods are designed to assess employees' feelings, perceptions, and levels of engagement in a structured way. Surveys, for instance, can include a wide array of questions targeting various aspects of the workplace environment, such as job satisfaction, relationship with management, and overall morale. Focus groups allow for in-depth discussions and can provide nuanced insights that surveys may not fully capture. Feedback systems enable continuous dialogue between employees and management, which helps surface issues and promote engagement.

The other options play roles in the larger context of employee management and satisfaction but do not directly measure employee sentiment as effectively. Performance appraisals focus more on individual employee performance and productivity rather than their overall job satisfaction. Monitoring attendance can indicate potential satisfaction issues, but it does not provide direct insight into how employees feel about their roles. Exit interviews can gather valuable information when an employee leaves, but they are retrospective and do not capture ongoing sentiments while employees are still engaged with the company.